Capstone Experience: The Home Depot Team

The Home Depot is an American retailer of home improvement and construction products and services. It is the largest home improvement retailer in the United States. The Home Depot has over 2,248 stores across the United States. It was founded in 1978 and is head-quartered in Atlanta, GA. Their revenue for 2011 was 67.997 billion, with more than 321,000 employees. The Home Depot is a global company that has stores all over the world, from South America to China and from the United States to the United Kingdom.

Our project is different from the typical full life cycle Capstone project. We are working on a large scale and large scoped project with The Home Depot. Our goal is to support the main project team as a subset team working on the integration of the application called Service-Now with the current applications (SCCM, ECC, NCM, and Opsware). Currently, The Home Depot uses all of these applications to manipulate data; however, each application works on a different operating system (Windows, Unix/Linux), which causes more work processes. Therefore, by completing the integration process with Service-Now, users would be able to manage all of the data from different applications in one Service-Now application. This would reduce the time spent switching from each application to retrieve data. The final solution would drive down operating costs, improve an efficient and effective work flow, and reduce the redundancy of unnecessary work processes. Our team has been researching The Home Depot, the
software and environments, and infrastructure; in order to familiarize ourselves with the project. Also, we have begun training ourselves with PowerShell scripting for the next step in the project. As of now, we created our charter for the project, had several client meetings to clarify the goals and discussed the technical issues, executed the test cases.

As a first semester Capstone student, I am always concerned with being ready for a real project that costs a company a lot of money. However, I am also excited about the project and the fact that I will learn more useful methods and tactics. I will experience the pressure of communication between client and team, among team members, and working environment and mood from the real project. Most of the work that I am working on with my team is somewhat different than what I have learned from the past lectures. I consider this as another approach to solve the problem with different processes. Ours is not like the other teams’ projects which are full life cycle projects. We are more focusing on the IT technical things such as looking at data to match with other data from the different sources, making sure all the data is demonstrated correctly. By the end of this semester, I wish to learn and develop more from the project experience and my teammates in order to be more professional and continue improving.


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