GPC Help Desk

Dead week is usually the time in a semester when a typical University of Alabama student has no tests, no major assignments, and no major projects. However; in the life of an MIS student, on any level, Dead Week is one of the busiest weeks of the semester. For seniors, this is especially true because we have to work within a real client’s schedule.

The GPC Help Desk Migration team scheduled the final presentation with our client in Atlanta on April 27. The week before, we busily finished preparing our major deliverable, a requirements document for a new help desk system. We began completing the closeout binder that we will submit to faculty and to the client. Towards the end of the week, we began creating our final presentation. We met with our faculty sponsor three times to practice and revise our presentation so that our objectives and the value we were providing to GPC came through loud and clear.

The final presentation is always a little scary. An entire semester’s hard work comes down to one presentation. Our presentation was a success though. Our client seemed pleased with what we had done throughout the semester and knew we had worked extremely hard. GPC was an awesome client! They answered a ton of questions and helped us out with all of our questions. It was truly a pleasure to work with everyone at GPC.

Graduation is just a few days away. I am excited to start my career and use what I have learned the past few years. To all of my fellow graduates, good luck as you start your careers! May you find success and happiness in all you do.

The University of Alabama MIS program allows students to work on real projects that provide real value to real companies. Students learn to leverage people, processes and technology to solve problems and meet the challenges of today’s businesses head-on. For more information, call 205-348-5525 or visit


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